At Eterna Cove, we aim to deliver your order as quickly and safely as possible, whether you’re in India or across the Globe.
Please read our shipping and delivery terms below:
1. Shipping is offered Worldwide.
2. Orders are processed and dispatched within 1-2 business days after payment confirmation. Orders placed after 3:00 PM IST will be processed on the next business day.
3. Delivery Timelines – Within India(Standard Shipping: Delivered within 7 business days from dispatch & Express Shipping: Delivered within business days from dispatch.
4. Delivery Timelines – Worldwide(Delivery time depends on the destination country, typically 15–20 business days from the order dispatch)
5. Shipping charges are included in the product price – no additional shipping fee apply on your order.
6. We work with trusted courier services such as Blue Dart, Delhivery, DTDC, Fedex etc. to ensure your order reaches you quickly and securely.
7. Order Processing & Shipping
- Once your order is placed, you will receive an order confirmation email. Processing and delivery times may vary based on your location and product availability.
- Shipping costs will be calculated at checkout.
- We are not responsible for delays in shipping due to circumstances beyond our control (e.g.,weather conditions, customs, etc.).
8. Pricing & Payment
- All prices on the website are listed in the currency specified at checkout and are inclusive of applicable taxes.
- We accept payments through UPI, DEBIT CARD, CREDIT CARD, NET BANKING, PAYPAL, Bak etc.
- Payment must be made in full before the processing of your order.
9. Privacy Policy
- Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you use our website.
10. Limitation of Liability
- Eterna Cove is not liable for any damages resulting from your use of this website, including but not limited to, direct, indirect,
incidental, punitive, or consequential damages. - We are also not liable for any damage or loss of data, interruption of service, or errors caused by third-party services
11. Changes to Terms and Conditions
- Eterna Cove reserves the right to update or change these Terms and Conditions at any time. Any changes will be reflected on
this page with an updated “Last Revised” date. Please check back periodically for updates.
12. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of India, and any disputes will be
subject to the exclusive jurisdiction of the courts in India.
13. Contact Us
- If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: support@eternacove.com
- Suggestion/Feedback: feedback@eternacove.com
- Phone: +91 959-111-9810
- Address: New Delhi, India
